Routine Appointments
The quickest way to get help from a clinician is by submitting an Online Triage Form for non-urgent/routine medical or admin requests. If you are unable to do this, our reception team will be able to complete the form on your behalf before it is looked at by our triage clinician.
Routine appointments can be made between 08:00 to 18:30 over the telephone on:
0116 273 6330 (Main Site East Park Road)
0116 268 9400 (Branch Site Doncaster Road)
or you can complete an Online Triage Form by clicking here.
When you get in touch, our reception team will ask you a few questions to identify how quickly you need an appointment, the best appointment method and the most suitable healthcare professional to help you.
Other Routine Appointments
Appointments for Annual reviews for Chronic Diseases/ Long Term Conditions such as Asthma and Diabetes, Blood tests, Smear tests, Travel vaccinations or Post natal checks will be booked into routine slots by our reception team.
Emergency Appointments
Emergency appointments are considered to be some of the following: chest pains, acute stomach pains, earaches, unexplained sudden rash i.e. allergies.
There are a specific number of emergency appointments available on the day, however due to patient safety these numbers are limited, therefore the practice will always try to offer an alternative option.
If you need more urgent help, call our practice. If our practice is closed, visit NHS 111 online or call 111. In an emergency call 999.
Home Visits
Home visits are available for those patients who are housebound or too unwell to attend the surgery. If you need to request for a home visit, we advise that a call is made before 10:00am.
Cancellations
If, before your appointment, you no longer need to see the doctor, then please ring the practice to let us know. We will then be able to offer your appointment to another patient.
For cancellations please telephone:
0116 273 6330 (Main Site East Park Road)
0116 268 9400 (Branch Site Doncaster Road)
Out of Hours Information
If our practice is closed and you have a medical condition that cannot wait until the practice opens, then you can use NHS 111 online for people aged over 5 years old or call 111.
Call 999 in a medical emergency which is life threatening (when someone is seriously ill or injured and their life is at risk).
| Premises Opens | Routine Appointments | |
| Monday | 8:00am-9:00pm | 8:00am-6:30pm |
| Tuesday | 8:00am-6:30pm | 8:00am-6:30pm |
| Wednesday | 8:00am-6:30pm | 8:00am-6:30pm |
| Thursday | 8:00am-6:30pmDoncaster Road closes at 1:00pm | 8:00am-6:30pm |
| Friday | 8:00am-6:30pm | 8:00am-6:30pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Every Thursday afternoon the branch surgery is closed from 1pm, telephone calls are then diverted to the main site.