Friends and Family Test Results

Summary of past responses

You must include a field id or key in your graph shortcode.

Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very poor

As a terminall cancer patient , rang for appointment to see a GP but unfortunately the receptionist advised me to go and se the pharmacist even though I wanted to see the doctor , asked for telephone appointment too .

Check the computer to see if the patient is terminally ill and give priority accordingly

September 2, 2025 at 11:52 am

Very good

My experience was very positive. Ther staff at this GP Practice are helpful and understanding. The GP made me feel at ease and was empathetic.

August 21, 2025 at 7:36 pm

Poor

Receptionist always want to know why you need an appointment and then they try and fob you off to a physician or go pharmacy and I feel my conversation with drs are private I don’t want to tell Receptionist what’s wrong with me

Staff at reception mamta really need to be understanding and friendly rather then just doing what they like

August 20, 2025 at 11:28 am

Good

Staff and the Doctor that I saw were courteous and in particular the Doctor understood my issue and did not rush me.

Big improvements from previous visits.

August 20, 2025 at 10:41 am

Very good

Dr Shah is excellent Doctor and the staff are all so good with the people I have always been looked after well no complaints

Waiting for appointment times

August 20, 2025 at 10:26 am

Take the Friends and Family Test