Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Poor

Receptionist always want to know why you need an appointment and then they try and fob you off to a physician or go pharmacy and I feel my conversation with drs are private I don’t want to tell Receptionist what’s wrong with me

Staff at reception mamta really need to be understanding and friendly rather then just doing what they like

August 20, 2025 at 11:28 am

Good

Staff and the Doctor that I saw were courteous and in particular the Doctor understood my issue and did not rush me.

Big improvements from previous visits.

August 20, 2025 at 10:41 am

Very good

Dr Shah is excellent Doctor and the staff are all so good with the people I have always been looked after well no complaints

Waiting for appointment times

August 20, 2025 at 10:26 am

Very good

August 19, 2025 at 6:46 pm

Poor

One off the receptionist was very rude

Better attitude and listening to the patient

August 19, 2025 at 4:50 pm

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